
Freshdesk alternative. Self-hosted. One flat annual fee.
Most ITSM tools charge per agent. Add HR, Facilities or Operations and suddenly you're paying for 40 seats instead of 10. OperonITSM flips that — one flat £1,000/year covers your whole organisation, unlimited users. Self-hosted, so your data never leaves your infrastructure. Six modules: Help Desk, Change Management with CAB, Project Management, Problem Management, Systems Inventory and Service Catalogue. ITIL-aligned. No cloud. No vendor lock-in.
OperonITSM is a self-hosted IT service management tool that offers unlimited users for a flat annual fee of £1,000. It includes six modules—Help Desk, Change Management, Project Management, Problem Management, Systems Inventory, and Service Catalogue—while ensuring data remains within the organization's infrastructure.